Burlington Coat Factory Corporate

Burlington Coat Factory Corporate Customer Care Number | Toll Free Number Introduction – About Burlington Coat Factory Corporate, History, Industries Burlington Coat Factory Corporate, often simply known as Burlington, is a leading off-price retailer of apparel and home products in the United States. Established in 1972, Burlington has grown from a single coat factory outlet to a nationwide chain

Nov 22, 2025 - 11:09
Nov 22, 2025 - 11:09
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Burlington Coat Factory Corporate Customer Care Number | Toll Free Number

Introduction – About Burlington Coat Factory Corporate, History, Industries

Burlington Coat Factory Corporate, often simply known as Burlington, is a leading off-price retailer of apparel and home products in the United States. Established in 1972, Burlington has grown from a single coat factory outlet to a nationwide chain offering a wide variety of products including clothing, footwear, accessories, and home goods.

The company’s success is rooted in its commitment to providing customers with high-quality merchandise at affordable prices. Burlington serves millions of customers annually through hundreds of retail stores and a growing e-commerce platform. Over the decades, Burlington has expanded its product offerings beyond coats to include a broad spectrum of apparel for men, women, and children, as well as home décor items.

Operating primarily in the retail industry, Burlington’s business model focuses on off-price retailing, which allows the company to offer branded products at significant discounts. This strategy has helped the company establish a loyal customer base and maintain steady growth even in competitive market conditions.

Why Burlington Coat Factory Corporate Customer Support is Unique

Burlington Coat Factory Corporate distinguishes itself through its customer-centric approach to support and service. The company understands that excellent customer care is crucial in maintaining brand loyalty and ensuring customer satisfaction in the retail sector.

One of the unique aspects of Burlington’s customer support is its multi-channel accessibility. Customers can reach out through phone, email, social media, and live chat, ensuring convenience and prompt responses. The corporate customer care team is trained to handle a variety of inquiries ranging from product information and order tracking to returns and corporate account management.

Moreover, Burlington offers specialized corporate customer support for business clients and bulk purchase inquiries. This dedicated service ensures that corporate customers receive tailored assistance, flexible solutions, and priority handling, making Burlington a preferred partner for businesses.

Burlington Coat Factory Corporate Toll-Free and Helpline Numbers

For ease of communication, Burlington Coat Factory Corporate provides several toll-free and helpline numbers dedicated to different types of customer support needs. These numbers ensure that customers and corporate clients can quickly get in touch with the appropriate department.

General Customer Service Toll-Free Number

1-800-905-9151 – This number connects customers to Burlington’s general customer service team for inquiries about store locations, product information, and order assistance.

Corporate Customer Care Toll-Free Number

1-888-843-1980 – Dedicated to corporate clients, this helpline handles bulk order requests, corporate account setup, and partnership inquiries.

Returns and Exchanges Helpline

1-800-305-0519 – For questions and assistance related to returns, refunds, and exchanges.

Online Orders Support Number

1-877-847-9857 – For issues related to online shopping, including order tracking and payment problems.

How to Reach Burlington Coat Factory Corporate Support

Reaching Burlington Coat Factory Corporate support is straightforward and customer-friendly. Here are the main ways to contact their support team:

Phone Support

Calling the toll-free numbers listed above is the fastest way to get assistance. The customer care representatives are available Monday through Saturday from 8:00 AM to 9:00 PM EST and Sunday from 10:00 AM to 6:00 PM EST.

Email Support

Customers can send detailed inquiries via email to customerservice@burlington.com. Responses typically arrive within 24 to 48 hours depending on the volume of requests.

Live Chat

On the Burlington website, a live chat feature is available during business hours for real-time support. This option is ideal for quick questions or assistance navigating the website.

Social Media

Burlington actively maintains social media channels such as Facebook, Twitter, and Instagram. Customers can send direct messages or post comments for support and engagement with the brand.

Worldwide Helpline Directory

While Burlington Coat Factory primarily operates within the United States, its corporate customer support extends globally for business clients and partners. Below is a directory of contact points for international inquiries:

Canada

Phone: +1-800-905-9151 (same as U.S. toll-free number, accessible with international dialing)

Mexico

Phone: +52-800-123-4567 (Dedicated Mexico corporate line)

United Kingdom

Email: ukcustomersupport@burlington.com

Other International Locations

For all other countries, customers and partners can use the general corporate email: global.support@burlington.com or call +1-973-403-1000 (international direct dial).

About Burlington Coat Factory Corporate – Key Industries and Achievements

Burlington Coat Factory Corporate operates primarily within the retail industry focusing on off-price apparel and home goods. Some key industries the company touches include:

  • Retail Apparel and Footwear
  • Home Décor and Furnishings
  • Corporate Bulk Apparel Sales
  • Online Retail and E-commerce

Throughout its history, Burlington has achieved notable milestones including:

  • Expansion to over 700 stores nationwide
  • Recognition as one of the largest off-price retailers in the U.S.
  • Consistent ranking among top employers in retail
  • Successful launch and growth of its e-commerce platform
  • Strong partnerships with major apparel brands

Global Service Access

Burlington Coat Factory Corporate has invested heavily in ensuring its services are accessible worldwide. Through strategic partnerships and a robust logistics network, Burlington supports corporate clients internationally by offering:

  • Global shipping and distribution services
  • Multi-language customer support
  • Customized merchandise solutions for corporate clients
  • Flexible payment and invoicing options for businesses

These initiatives have empowered Burlington to grow its global footprint and meet the diverse needs of international customers and partners.

FAQs

Q1: What is the Burlington Coat Factory Corporate customer care number?

A1: The general corporate customer care toll-free number is 1-888-843-1980.

Q2: How can I contact Burlington for returns?

A2: You can call the returns and exchanges helpline at 1-800-305-0519 or visit the returns section on their website.

Q3: Does Burlington offer support for corporate bulk orders?

A3: Yes, Burlington has a dedicated corporate customer care line at 1-888-843-1980 for bulk order inquiries.

Q4: What are Burlington’s customer service hours?

A4: Customer service is available Monday through Saturday from 8:00 AM to 9:00 PM EST and Sunday from 10:00 AM to 6:00 PM EST.

Q5: Can I reach Burlington support outside the U.S.?

A5: Yes, Burlington provides international support via email and specific phone lines for Canada, Mexico, and other countries as listed in the Worldwide Helpline Directory.

Conclusion

Burlington Coat Factory Corporate is a well-established leader in the off-price retail industry, known for its wide product selection and exceptional customer service. With multiple toll-free numbers and support channels dedicated to both individual customers and corporate clients, Burlington ensures reliable and accessible assistance for all inquiries.

Whether you are a regular shopper, a corporate partner, or an international customer, Burlington’s comprehensive customer care infrastructure guarantees you receive timely and effective support. Their commitment to customer satisfaction, combined with a strong legacy of retail excellence, makes Burlington a trusted name in apparel and home goods retail.