Your Complete Guide to the Air France New York City Office: Location, Services & Contact Info

Discover everything you need to know about the Air France New York City office, including services, contact details, and how to reach the Air France office in New York for bookings, assistance, and more.

Jul 2, 2025 - 13:50
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Whether you're planning an international trip, managing a business itinerary, or need help with a booking, the Air France New York City office is your go-to resource for all travel-related support. Located in the heart of Manhattan, this office provides personalized service and travel solutions for both leisure and business passengers.

This guide will give you detailed insights into the Air France office in New York, its location, services, contact details, and why it's a valuable resource for Air France passengers in the region.


1. About Air France in New York City

Air France, the national carrier of France, is renowned for its world-class service and extensive international network. The Air France office in New York City acts as a central customer service hub, assisting with reservations, ticketing, customer support, and special travel needs.

With direct flights between New York and Paris, as well as connections to destinations across Europe, Africa, Asia, and the Middle East, Air France plays a major role in transatlantic travel. Having a dedicated office in New York makes it easier for passengers to manage their journey in person.


2. Location of the Air France Office in New York City

Address:
Air France New York City Office
125 West 55th Street, 2nd Floor
New York, NY 10019
USA

Office Hours:
Monday to Friday – 9:00 AM to 5:00 PM
Closed on weekends and U.S. public holidays

Nearest Subway Stations:

  • 57th Street (N, Q, R, W lines)

  • 7th Avenue (B, D, E lines)

This central Manhattan location is easily accessible by public transportation and is just a short walk from major business centers, hotels, and cultural landmarks such as Times Square and Central Park.


3. Contact Details for the Air France Office in NYC

Whether you want to confirm a booking or resolve a flight issue, here are the key ways to contact the Air France office in New York:

  • Customer Service (24/7): +1 800 237 2747

  • Social Media: @AirFrance on Twitter, Facebook, and Instagram

For quick, in-person support, visiting the office during business hours is recommended.


4. Services Offered at the Air France New York City Office

The Air France office in New York City is not just a booking center — it’s a comprehensive service facility catering to a wide range of passenger needs. Here's what you can expect:

a. Flight Reservations and Ticketing

You can make new bookings, change existing reservations, or get help reissuing tickets due to flight cancellations or changes.

b. Fare Upgrades and Special Offers

Looking to upgrade your seat to Business or Premium Economy? The staff can check availability and help you use your Flying Blue miles or pay for an upgrade.

c. Baggage Inquiries

Need help with delayed or lost baggage? The NYC office assists in tracking and resolving luggage issues quickly.

d. Check-In and Boarding Pass Support

If you're having trouble checking in online or need guidance on check-in policies, the office team is available to help.

e. Visa and Travel Documentation Assistance

Air France staff can offer advice on visa requirements and travel documentation based on your destination country.

f. Flying Blue Loyalty Program Services

From redeeming miles to account troubleshooting, Flying Blue members can receive full support at the Air France New York office.

g. Group Travel and Corporate Services

For business clients or large groups, the office provides tailored services including group bookings, corporate discounts, and account management.


5. Why Visit the Air France Office in New York?

With so many airline services now available online, you might wonder why visiting the Air France office in New York City is still useful. Here's why:

  • Personalized Service: Talk to experienced professionals who understand complex travel needs.

  • Faster Problem Solving: Get issues resolved on the spot without waiting on hold.

  • In-Person Verification: Provide documents directly and get immediate confirmation or assistance.

  • Expert Advice: Benefit from knowledgeable staff who can suggest the best travel options and fares.


6. Nearby Airports and Air France Operations

Air France operates out of John F. Kennedy International Airport (JFK) in New York, with most flights departing from Terminal 1.

At JFK, Air France provides:

  • Dedicated check-in counters

  • Self-service kiosks

  • Business Lounge access (for eligible passengers)

  • Smooth connections with SkyTeam partner airlines

While the Air France office in New York is located in Manhattan, most customer services at the airport are also well-supported.


7. Special Travel Needs and Accessibility Services

The Air France New York City office accommodates requests for:

  • Wheelchair assistance

  • Medical equipment arrangements

  • Service animals

  • Unaccompanied minor services

Passengers are encouraged to contact the office at least 48 hours before their flight for such requests.


8. COVID-19 Travel Guidelines

Air France follows all CDC and FAA guidelines to ensure passenger safety. When visiting the NYC office or boarding your flight:

  • Masks may be optional but are encouraged during peak seasons.

  • Social distancing and sanitization protocols are observed.

  • Proof of vaccination or test results may be needed for international destinations.


9. Frequently Asked Questions (FAQs)

Q1: Can I book an international ticket at the Air France NYC office?

Yes. You can book international and domestic tickets, including multi-city routes.

Q2: What’s the best way to contact the Air France New York office?

Calling the 24/7 helpline at +1 800 237 2747 is the fastest method. For in-person help, visit the office Monday to Friday during business hours.

Q3: Is the Air France NYC office open on weekends?

No. It operates Monday to Friday, 9:00 AM to 5:00 PM.

Q4: Where does Air France fly from New York?

Air France offers daily direct flights from JFK to Paris (CDG) and connections to over 150 global destinations.

Q5: Does the office provide visa or passport assistance?

Yes. While the office doesn't issue visas or passports, staff can guide you on documentation required for your destination.


Conclusion

The Air France New York City office is a valuable resource for travelers seeking personalized, professional assistance with their flights. Whether you need to make a booking, sort out a baggage issue, inquire about your Flying Blue miles, or receive guidance on visa requirements, the office provides comprehensive support in one convenient location.

Located in Midtown Manhattan, the Air France office in New York bridges the gap between online convenience and in-person expertise. It’s an excellent choice for travelers who want dependable, face-to-face support from one of the world’s most trusted airlines.

For a seamless and stress-free experience, connect with the Air France New York City office — your travel journey starts here.